Returns & Refund Policy

We understand that sometimes situations may arise, and we want to ensure our customers are satisfied with their purchase. Here is our refund policy:

1. Returns:
• You may return unused and undamaged products within 14 days of purchase.
• The product must be in its original packaging with all tags and labels intact.

2. Refund Process:
• To initiate a refund, contact our customer service team at
• Provide your order number, reason for return, and any relevant details.
• Once approved, we will provide instructions for the return.

3. Refund Eligibility:
• Refunds are issued for the product’s purchase price, excluding shipping fees.
• The customer is responsible for return shipping costs unless the return is due to our error.

4. Condition of Refund:
• Refunds will be processed upon receiving and inspecting the returned item.
• Products must be in new, unused condition to qualify for a refund.

5. Damaged or Defective Items:
• If you receive a damaged or defective item, contact us immediately.
• Provide photos and details of the issue for a prompt resolution or refund.

6. Cancellation Policy:
• Orders may be cancelled within 24 hours of purchase. Subject to reason on cancellation please contact assistance at

7. Refunds on Sale Items:
• Sale items are eligible for refunds following the same guidelines, except for final sale items.

8. Timeline for Refunds:
• Refunds are typically processed within 5-10 working days after receiving the returned item.

For any questions or concerns regarding refunds, contact our customer service team at

Please Note:
This policy is subject to change, and any updates will be communicated to customers through our website or direct communication channels.

Still have a question?

Please contact us for more information.

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