Welcome to Our FAQ Section

Thank you for visiting our Frequently Asked Questions (FAQ) page! We understand that you may have questions about our products, services, or policies, and we’re here to provide you with clear and concise answers. This FAQ section is designed to address common queries and offer assistance to enhance your experience with our website.

If you don’t find the information you’re looking for, please don’t hesitate to contact our customer support team. We’re dedicated to ensuring that you have all the information you need for a seamless and enjoyable interaction with our platform.

Browse the questions below to find answers to some of the most common inquiries. If your question isn’t covered, feel free to reach out, and we’ll be happy to assist you.

Thank you for choosing Tabby Luggage!

We accept a variety of payment methods, including major credit cards Visa, MasterCard, Klarna and paypal.

Absolutely! Once your order is confirmed, you will receive a tracking number via email. Use this number to track your shipment’s progress on our website or through the designated courier service.

Yes, we do! Tabby Luggage proudly provides international shipping for European countries at the moment. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details. Some European countries maybe excluded please visit our shipping policy to find out more.

We want you to be completely satisfied with your purchase. If for any reason you’re not, our hassle-free return policy allows you to return or exchange items within 30 days of receiving your order. Please review our returns page for specific instructions.

Our dedicated customer support team is here to help. You can reach us through our “Contact Us” page on the website, or directly via email at sales@tabbyluggage.com We aim to respond to inquiries within 24 hours.

Yes, all Tabby luggage comes with a limited warranty. This warranty covers manufacturing defects and ensures that you can trust the quality of our products. Refer to our warranty policy for more details.

You will find all height specifications at the bottom of each product page.

We offer Free 3-5 day shipping on orders over £50 and next day delivery.

Our deadline for next day delivery is 12pm midday this is valid from Monday to Thursday all orders that have been purchased for next day must be ordered before 12pm midday.

If we recive your order past midday we it will arrive on the following day for example if you order at 6pm on a Tuesday your order will be picked on Wednesday and will be arrived to you on Thursday.

Orders placed after midday Friday, Saturday and Sunday will be picked on a Monday and will arrive on a Tuesday .

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